Call Center
Job Code: CLL-CTR
Job Title: Call Center
Responsibilities
- Answer Phone calls and respond to online orders.
- Handle customer inquiries.
- Handle customer complaints.
- Provide customers with product and service information.
- Manage customer information using computer system.
- Follow up customer orders.
Requirements
- University degree is a must.
- Good data entry and typing skills.
- Knowledge of customer service principles.
- Verbal and listening skills.
- Problem analysis and problem solving.
- Customer service orientation.
- Stress tolerance.
Mail to: [email protected]
Please include job code at email subject
