Careers
At Vanilloz, we understand the importance of diversity and value the contributions of every individual in our team. Being a Vanilloz team member, you will become part of a small community that believes in commitment and works hand in hand to achieve excellence on all levels. We support our team members and encourage them to openly share their concerns, opinions and views. Besides our atmosphere of commitment, we never forget to have fun, celebrating small and big successes and enjoying what we do! We encourage all those who share our passion to apply and join us. If you believe you’re a positive communicator and an effective team member and if you’re deeply passionate and enthusiastic about what you do, check the opportunities we offer here whenever available and don’t hesitate to apply.
Job Code: STR-MGR
Job Title: Store Manager
Responsibilities
- Ensuring customers are getting excellent service.
- Dealing with customer queries and complaints.
- Recruiting, training, supervising and appraising staff.
- Maintaining statistical and financial records.
- Maintain and control stock levels.
- Maximize profitability and meet sales targets, including motivating staff to do so.
- Ensuring compliance with health and safety legislation.
- Preparing promotional materials and displays.
- Prepare reports for head office.
Job Code: EX-SEC
Job Title: Executive Secretary
Responsibilities
- Maintain executive’s agenda, plan appointments, board meetings, conferences etc.
- Attend meetings and keep minutes.
- Receive and screen phone calls and redirect them when appropriate.
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Prepare invoices or financial statements and provide assistance in bookkeeping.
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned.
Job Code: STF
Job Title: Staff
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service.
- Process payments by totaling purchases, processing checks and cash
- Arrange ordering and delivery.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Prepare and serve food to dine in customers.
Job Code: CLL-CTR
Job Title: Call Center
Responsibilities
- Answer Phone calls and respond to online orders.
- Handle customer inquiries.
- Handle customer complaints.
- Provide customers with product and service information.
- Manage customer information using computer system
- Follow up customer orders.